Preventative Maintenance: The Lifeblood of Any Heavy Equipment Rental Company

In this post, I’ll address two questions that will help you improve the way your fleet operates:
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What is preventative maintenance?
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Why is it so important to your fleet and your company’s bottom line?
If your business is within the heavy equipment rental industry, it probably has a lot of moving parts – literally. Heavy equipment companies often have anywhere from 5 to 500, to 10,000 units, with fleets consisting of cranes, specialized transportation vehicles, front loaders, tractor trailers and more. Units in any fleet have to travel from point A to point B, and sometimes to point C. These units have to perform tasks along the way and make it back to point A. Hopefully, they return fully functional and in one piece, but that isn’t always the case. With help from mechanics, service managers and a fully implemented preventative maintenance program, you can keep your fleet (and in turn, your business) running in top shape.
What is Preventative Maintenance?
Preventive maintenance (PM) consists of proactively scheduling service inspections, and vehicle repairs to prevent potential problems and maximize vehicle availability. Preventative maintenance is used to avoid and reduce vehicle breakdowns before they happen and is based on time, mileage, engine hours, or other critical measurables dependent on the type of unit. PM activities vary based on the type of equipment, but can include the following:
- annual vehicle inspections
- oil changes
- oil testing
- adjustments
- cleaning
- repairs
- worn parts replacement
Why is Preventative Maintenance Important?
Preventative maintenance can be the lifeblood of your business. If your fleet is not safe and rent ready at all times – you are missing out on potential revenue and assuming unnecessary risks. If your business philosophy is: “Our units need to be out in the field 24/7!” or “we need jobs and more jobs!” – that is certainly a conventional way to keep revenue flowing. However, this is only true if your equipment is properly maintained. If not, this model will have a short shelf life. A preventative maintenance program that is comprehensive and consistently practiced must be the other bookend to your business philosophy.
The market essentially dictates what you pay for your equipment, it also dictates what you can charge for hourly rentals and the labor associated with that. More or less those are fixed costs that fleet owners are faced with no matter what industry they are in.
However, the market does not dictate how you take care of your equipment – your business philosophy does. So does your service manager, your mechanics and your operators. Preventative maintenance is something that you can control and, if done properly with consistency, will keep your costs down and revenue flowing.
Fleet Management Software for Preventative Maintenance
To have a successful preventative maintenance program you must have a process and a software tool to execute. Having a centralized tracking system to verify service records and create a digital trail of a unit’s repairs will provide the needed transparency in communication between all parties involved – accountability will be unavoidable. Once service intervals for coming due PM activities are established, sustaining a rent ready fleet and a happy customer base will be much easier to do. As a result, you’ll lower overall costs of maintaining your fleet, whether you have 5 units or 5,000 units.
All fleet owners want an operation that runs smoothly and efficiently in every department. Preventative maintenance is a proactive approach. Using a centralized fleet management system with maintenance tracking capabilities will help you see trends and patterns on the cost end of your business. Having fleet management apps in the field to assist your personnel keeps the information flowing back to your corporate office, service center or yard. Do not throw your money away by being a reactive fleet owner. If your fleet is your business treat it with care, prevent problems before they happen and keep all those parts moving.
It sure was nice when you said that preventative maintenance is important in rental equipment because the company will miss revenue if they are not always rent ready. Now I know the kind of effort the rental company gives to their equipment for them to run so smoothly. I think the best thing that we can do is respect that and continue caring for the equipment while they are under our care. I will talk to my parents about this. Thanks!