Five Ways Fleet Management Systems Improve Concrete Pumping Operations
Managing a fleet of concrete pumping trucks can be complicated. For concrete pumping companies that want to advance their operation, an investment in fleet management software can streamline operations, improve communications, strengthen maintenance programs and boost safety. Staying on top of critical business processes is made easier with a centralized operations system. Implementing a fleet management software solution has enabled fleet owners to grow their profit margins and increase efficiency.
Below are five benefits of investing in a desktop and mobile fleet management solution:
1. Simplify Scheduling
The dispatch department can be one of the most stressful and complicated areas of your company. It is the command post of most concrete pumping operations and a place where costly mistakes can happen. A centralized fleet management system provides greater visibility of scheduled jobs as well as unit and staff availability. Additionally, centralizing scheduling allows job details to be viewed by staff from anywhere in real-time. Last minute changes are transparent, emergency jobs are easier to fulfill, and your dispatch department can move from stressful to more efficient.
2. Accelerate Your Payment Cycle
Cash flow is crucial to any rental company, yet these processes often get bogged down in endless piles of paper work. Keep vital clerical processes like accounts payable, receivables and payroll running smoothly. Fleet management software makes it possible for information to be entered into a system only once. A quote can be converted to a job, then an invoice electronically, with minimal additional data entry. Staff at the office receive data in real-time so they can quickly process invoices without delay. Get paid more quickly by using fleet management software.
3. Mobilize your Workforce While Reducing Risk and Liability
Communicating with staff efficiently can be difficult considering all the moving parts of your fleet. A mobile fleet management app can greatly improve the way everyone in your company interacts and reduces confusion and misallocation of valuable fleet and operator resources.
Drivers in the field can receive job tickets through a management app on their tablets. An app allows field personnel to fill out safety checklists and easily capture service contract signatures digitally before work begins. These functions promote safety and accountability during the work day, but also serve as a digital trail to reduce risk.
4. Improve customer satisfaction
Happy customers are critical to the success of any business. A centralized system gives you a full view of every aspect of your business 24/7. Easily track your people and fleet resources throughout the day. Adjust to customer changes, always have the correct personnel and equipment on the job, invoice quickly and keep your customers happy with consistent reliable service, all achievable through using fleet management software.
5. Isolate Job profitability and More
For a variety of reasons not all jobs are profitable. Fleet management software provides crucial information about individual jobs, revenue by customer, equipment utilization as well as maintenance and labor costs. All these factors impact profitability at a job, unit and fleet level. This information is vital to future decisions and a sustainable business model in an environment of increasing competition and thinner margins.
Concrete pumping trucks need to be kept busy and should be maintained by an experienced staff and a powerful operations system. When you make the decision to invest in fleet management software you are investing in your company’s future.
One of the best ways to be able to get more customers to rent out a concrete mixer for their pumping services is by improving customer satisfaction since any and all happy customers are very critical to any business’ success whether they be big or small. Having a centralized control system that has access to all the data within the lending company can make keeping track of rented-out machines easier, too. If I were to work for a construction company I would want to make sure that whatever is going on gets to its destination, keeping track on rented equipment and the like.
I agree that happy customers are very important to having a successful business. Reviews are everything in business, so having a fast and efficient system is a very good idea. It’s a cool idea to be able to keep track of everything and make changes at a moments notice.