Fleet Cost & Care Hires Dave Howard as its Client Services Director
Detroit, MI – Fleet Cost & Care (FCC) announced today that Dave Howard has joined their team as Client Services Director. Dave will be leading and growing FCC’s support services team, ensuring the delivery of high-quality customer service and support.
Dave has been involved in software development and customer service delivery since the beginning of his professional career. He has accrued a wealth of experience from a variety of industries over the past 30 years including seven years working as a software development product manager in the petroleum distribution industry and five years as the IS Director for McPherson Oil Products, the largest private petroleum distributor in the southeast US. Dave also spent time in the public sector as the service delivery manager for the Oregon Department of Transportation and as the CIO of the Oregon Department of Justice. Prior to joining the FCC team, he was general manager of Axis Crane where he led the implementation of FCC’s fleet management software. During Dave’s tenure at Axis Crane, they were able to nearly triple their revenue and grow to #64 on the ACT top 100 list.
“I have been involved in software development and service delivery in a number of different industries as well as being on the client side of the software. It is a much different experience running a business with software tools and developing software tools to run a business. Having experience with both sides of the software has given me some unique perspectives on the value of software and how to leverage it to achieve business success,” said Dave Howard.
Dave plans to redesign FCC’s service plan to better meet client’s business needs and continue to develop the service organization to deliver on expectations and commitments.
Dave Howard went on to explain, “We have a mission to enable the businesses we serve to be more successful (profitable) and make the lives of the people who work there more efficient, effective and fulfilled. We want to work with our clients to collaboratively develop software that meet their business needs, provide training and consulting services to enable our clients to most effectively utilize the software and data to more profitably manage their business.”
About Fleet Cost & Care
Founded in 1993, Fleet Cost & Care (FCC) is a fleet management software company serving the heavy equipment industry. FCC’s software enables companies to improve internal operations by providing a centralized system that speeds up invoicing, streamlines payroll, and ensures safety and success. The innovative FCC solution eliminates duplicate data entry while maximizing fleet and personnel efficiency and profitability. FCC serves customers around the globe, including North America, Australia, New Zealand, Africa, the Middle East and the Caribbean. For more information visit www.fleetcostcare.com.